You can use Fuse IM to create your own chatbot. Our platform has a number of bot components that can work from near-zero setup, up to visual builder that allows for workflows.
The chatbot works out of the box using conversational AI, with the context taken from your knowledge base. All you need to do is add or import content.
More complex requirements can use the workflow builder called Bot Answers. It's a drag-and-drop visual builder and requires no code.
The chatbot is integrated automatically into your chatbox and other channels.
Conversational AI generally describes a chatbot that can maintain a conversation between turns, including small talk and general knowledge. The user can discus various topics and the AI is able continue to conversing.
We use a number of models, including large language models, GPT and others to facilitate answers on knowledge base content.